03-16-2017 19:35
03-16-2017 19:35
I placed my Blaze on the charger last night and heard the click but the screen never lit up. I tried a few more times and still nothing. I left it on the charger all day and it's still dead. The only difference I have in my Blaze is that I put a screen protector on it. Could that possibly be screwing up the charging process? It hasn't the first 2 times I've charged it.
03-16-2017 20:38
03-16-2017 20:38
Welcome to the forums!
I have screen protectors on all my devices. So no it did not cause it
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If it doesn't help Contact Support
http://help.fitbit.com/?cu=1
In your app make sure: As all these wili drain the battery
All day sync is not on if it is turn it OFF
Turn off quick view
Do you get a lot of Notification as well?
Wendy | CA | Moto G6 Android
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03-19-2017
04:27
- last edited on
05-30-2025
09:37
by
MarreFitbit
03-19-2017
04:27
- last edited on
05-30-2025
09:37
by
MarreFitbit
It's great to welcome you @LoveTheSecond and @WendyB thanks for stopping by.
If you are having problems with your Blaze's battery, I recommend taking a look at this post and follow the instructions provide there.
I hope this helps, let me know the outcome.