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Blaze not charging

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‎07-14-2017 07:36

‎07-14-2017 07:36

I have had my Blaze for around 6 months and now it will not charge. I see this is a continual issue with the charging cradle. Who do I contact?

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3 REPLIES 3

‎07-14-2017 17:26 - last edited on ‎12-03-2025 11:27 by Fitbit Moderator

‎07-14-2017 17:26 - last edited on ‎12-03-2025 11:27 by Fitbit Moderator

It's great to have you here @LeslieMiller33! I would like you to restart your Blaze and double check that you're properly charging your tracker. What are you getting in your display? Are you having any issue with the cradle?

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer

‎07-15-2017 21:23

In response to SilviaFitbit

‎07-15-2017 21:23

The cradle does not seem to be working. There are no messages...just won't charge. I've only had it a few months also...how do I get this rectified?

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‎07-17-2017 05:21 - last edited on ‎12-03-2025 11:27 by Fitbit Moderator

In response to LeslieMiller33

‎07-17-2017 05:21 - last edited on ‎12-03-2025 11:27 by Fitbit Moderator

Thanks @LeslieMiller33! I've shared your post with Customer Support, they should reply to you within the following days.

Have a great week!  

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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