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Blaze not charging

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‎04-20-2018 12:35

‎04-20-2018 12:35

Having not sync'd or charged my Fitbit for a few months, I have tried to charge it today.  It is doing nothing.  No signs of life.  Whist not in use this was in its original box.  All helpful suggestions welcome.

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‎04-20-2018 13:08

‎04-20-2018 13:08

When not charging the device it ruins the battery. Once They have been charged  you need to keep charged. It ruins the battery when its not.

 

But try these steps

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart @least 3 times
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Community Council Member

Wendy | CA | Moto G6 Android

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