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Blaze not charging

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‎10-28-2018 10:39

‎10-28-2018 10:39

I have had my Blaze for 3yrs. It won't charge and I have cleaned the contacts and did the restarts ( it help for 2 charging only, then it died and wont charge anymore). I have also purchased a new charging cable which didn't help. Do you have any other tips to try?

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3 REPLIES 3

‎10-28-2018 13:16

‎10-28-2018 13:16

None but I’m having the same issues as you. 

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‎10-28-2018 13:39

In response to Cyn702city

‎10-28-2018 13:39

Thanks for the reply, I hate that I wasted all that money on the blaze to sit in my junk drawer.

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‎11-01-2018 09:19

In response to Ohmygosh1

‎11-01-2018 09:19

Hey @Ohmygosh1 and @Cyn702city, welcome to the Community.

 

Thanks for troubleshooting this by yourselves. Since the instructions you tried didn't work, I've gone ahead and escalated your cases to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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