help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-28-2018 10:39

‎10-28-2018 10:39

I have had my Blaze for 3yrs. It won't charge and I have cleaned the contacts and did the restarts ( it help for 2 charging only, then it died and wont charge anymore). I have also purchased a new charging cable which didn't help. Do you have any other tips to try?

Best Answer
0 Votes
3 REPLIES 3

‎10-28-2018 13:16

‎10-28-2018 13:16

None but I’m having the same issues as you. 

Best Answer
0 Votes

‎10-28-2018 13:39

In response to Cyn702city

‎10-28-2018 13:39

Thanks for the reply, I hate that I wasted all that money on the blaze to sit in my junk drawer.

Best Answer
0 Votes

‎11-01-2018 09:19 - last edited on ‎11-08-2025 06:31 by Fitbit Moderator

In response to Ohmygosh1

‎11-01-2018 09:19 - last edited on ‎11-08-2025 06:31 by Fitbit Moderator

Hey @Ohmygosh1 and @Cyn702city, welcome to the Community.

Thanks for troubleshooting this by yourselves. Since the instructions you tried didn't work, I've gone ahead and escalated your cases to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes