06-11-2019
06:47
- last edited on
06-13-2019
12:08
by
DavideFitbit
06-11-2019
06:47
- last edited on
06-13-2019
12:08
by
DavideFitbit
I have using my blaze Fitbit for awhile now but it’s now not charging anymore I bought a new charger and it still won’t charge. This is the 2nd one Fitbit I have bought too, I’m not happy that I have to get another one or l might get a iwatch this time
Moderator edit: subject updated for clarity
06-13-2019 12:07
06-13-2019 12:07
Hello @Kim63 , welcome to the Community forums and sorry for the late reply.
Thank you for sharing all this information about what you've been experiencing with the battery of your Blaze that is not charging. Before considering other options, could you please confirm if you already tried all the steps listed here?
I've also been informed that you already got in touch with the Customer Support team for further assistance with this. I hope everything goes well.
Please keep me posted on the outcome.