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Blaze not holding a charge

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‎02-01-2018 05:52 - last edited on ‎02-02-2018 05:36 by Moderator Alum

‎02-01-2018 05:52 - last edited on ‎02-02-2018 05:36 by Moderator Alum

I am having issues with my battery on my Blaze draining quicker than usual. I charged the battery over night on Tuesday night into Wednesday. This morning I got up and it was flashing that the battery was almost completely drained. This is unusual as it used to last 4-5 days easily. Any help would be greatly appreciated.

Thanks

Vince

 

 

Moderator edit: subject for clarity

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‎02-01-2018 11:39

‎02-01-2018 11:39

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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