07-28-2018 11:03
07-28-2018 11:03
My blaze will not hold a charge for more than 4 hours tried a reset and nothing
07-28-2018 15:42
07-28-2018 15:42
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
Wendy | CA | Moto G6 Android
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07-28-2018 18:55
07-28-2018 18:55
Rather than making a new thread, I'm basically just asking the same question, my blaze stopped holding a charge for more than a day. Also, the heart rate sensor does not work correctly on auto mode, so I have to manually turn it between on off. Yes, I have tried restarting the Fitbit to correct these issues. I received my Fitbit on Christmas in 2016.
07-28-2018 20:11
07-28-2018 20:11
I was pretty much told that since I too got mine in 2016 that i was no longer covered under warranty and it could not be replaced. I tried all the suggestions and today it didn't keep a full charge for more than 3 hours. Offered 25% off a new one. I did not like that offer. Good luck with your blaze