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Blaze not holding charge

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‎07-14-2018 15:34

‎07-14-2018 15:34

I got my blaze for Christmas, and it would usually hold charge for 4 days, with notifications on, using it for workout, etc. These last couple weeks it dies within a day even without using it much. Today, it died in about 12 hours. I've looked up some suggestions from others including turning off the "always connected" and "all day sync" options. I have also cleaned the back to make sure its connecting properly to the charger. Anyone else have this issue/been able to fix it? It's really frustrating to not be able to use it for even a full day with less than 7 months of use.

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‎07-15-2018 05:48

‎07-15-2018 05:48

Welcome to the Community @Ct1514.

 

Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Catch you later. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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