11-27-2018 13:22
11-27-2018 13:22
I've had my fitbit blaze for less than 8 months and now it won't hold its charge. I've tried turning it off and on, reducing brightness and turning off heart rate monitor, but still lasting less than a couple of hours at most. Who do I contact for repair or replacement?
11-27-2018
14:01
- last edited on
08-18-2024
07:02
by
MarreFitbit
11-27-2018
14:01
- last edited on
08-18-2024
07:02
by
MarreFitbit
Welcome to the forums!
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
Contact
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Hope to see you around the forums! Join in on the discussions forums!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
11-27-2018 23:55
11-27-2018 23:55
11-28-2018 12:22
11-28-2018 12:22
Issue not addressed. Accepted solution pressed by accident and unable to reverse action. Please see next comment.
11-28-2018 12:59
11-28-2018 12:59
The contact is in the post above
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum