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Blaze not linking steps to activity

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I did 5,000 steps on the treadmill, but the Blaze did not link the steps to that activity. It does count total steps, but the total is added just to my daily total, and not the treadmill activity. This has happened multiple times, but not all the time that I use a treadmill.

 

I manually started and stopped the treadmill activity on my Blaze at the beginning and end of the workout. I did not let the Blaze automatically detect the activity.

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It's great to have you here @SunsetRunner! It's pretty weird that your steps aren't counting in the treadmill activity you're doing. Once, you complete it, this is what it should show: time, steps, distance, avg heart rate, max heart rate and calories burned. 

 

Could you provide me with a screenshot of the data that you're getting in treadmill activity and Dashboard? It should totally count in both. 

 

Keep me posted. 

 

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Here's the screen shot.

image001.png

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Thanks for the screenshot @SunsetRunner! I've shared your post with Customer Support, they should reply to you within the following days. 

 

Hope this helps! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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