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Blaze not receiving email notifications

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‎10-29-2019 02:57 - last edited on ‎10-30-2019 06:27 by Fitbit Moderator

‎10-29-2019 02:57 - last edited on ‎10-30-2019 06:27 by Fitbit Moderator

Why has my fitbit blaze stopped receiving emails. it is still receiving calls and txt? I've tried resetting the watch, disconnecting and reconnecting the Bluetooth, turning off and on the email notifications but they still wont come through on my watch.

 

 

Moderator edit: updated subject for clarity

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Accepted Solutions

‎10-30-2019 06:39

In response to leeowen82

‎10-30-2019 06:39

Hi there @leeowen82, welcome to the Community Forums. Thanks for troubleshooting the notifications on your Blaze prior to contacting us. 

 

While reading your post I was wondering if you're receiving any kind or error message? If so, could you please provide me with a screenshot showing the message? 

 

In the meantime, I'd recommend following the troubleshooting steps provided in the help article: My Fitbit device isn't receiving notifications from my phone. 

 

Let me know the outcome, I'll be around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎10-29-2019 02:58

‎10-29-2019 02:58

forgot to mention that i am using android (Samsung Note 9)

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‎10-30-2019 06:39

In response to leeowen82

‎10-30-2019 06:39

Hi there @leeowen82, welcome to the Community Forums. Thanks for troubleshooting the notifications on your Blaze prior to contacting us. 

 

While reading your post I was wondering if you're receiving any kind or error message? If so, could you please provide me with a screenshot showing the message? 

 

In the meantime, I'd recommend following the troubleshooting steps provided in the help article: My Fitbit device isn't receiving notifications from my phone. 

 

Let me know the outcome, I'll be around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes