Blaze not receiving notifications or tracking sleep

[Coach58]

My Fitbit Blaze will not track my sleep or receive texts. I have tried re-pairing the Bluetooth, shutting it down, changing the sleep setting to sensitive and the hard reset on the Blaze. None of which worked. I have an iPhone 6 and ATT. Anyone have any other things to try to fix this?

Thanks!

Moderator edit: Subject & format

[AlejandraFitbit]

A warm welcome to the Forums @Coach58, thanks for troubleshooting this by yourself.

If your tracker is not receiving notifications, I recommend following the instructions provided in the My Tracker isn't receiving notifications (iOS Fitbit app) post. The restart procedure provided in that post might also help to fix the sleep feature. 

Let me know the outcome. 

[Och]

I am having the same issues 😞

[Matchlessorinda]

Last night, for the first time (I've had my FitBit Blaze for 10 days) my sleep tracking seemed off. The charting is not the same as it has been (the graph shows "asleep" and "restless" rather than the usual categories "light sleep," "deep sleep", "REM," and "awake." Additionally, the data says I slept 1 hour 20mins and that more than 3 hour sleep are needed to calculate sleep stages. Everything is functional on my FitBit; it was fully charged yesterday and still shows a strong charge; all the items tracked through the watch itself are working: heartrate, steps, stairs... I know I didn't have a great sleep last night, but this seems off. Any ideas what might be going on/ have happened so I can get a more accurate picture of my sleep? I have sleep trouble (though not as bad as it would seem to indicate in last night's data) and the sleep tracking is one of the features that made me choose the Blaze over other fitness/smart watches. Any help would be much appreciated!

[AlejandraFitbit]

It's great to welcome you @Och and @Och.

If you haven't followed the instructions provided in my previous post, I recommend checking it and follow the steps in there. Also, regarding the sleep take a look at this post where our friend @FerdinandFitbit is providing more information about this feature.

Catch you later. 

[Matchlessorinda]

I have tried the suggestions but to no avail. Today, the Sleep tracking said I was "awake" but in the sleep zone for more than an hour after I was up and active! Steps were logging and active minutes were logging, but the app had me as "awake" in sleep.