Blaze not receiving notifications

[MrGullesen]

After update 15.9 (android) my notification will not work .Test button are working. I have reset the Fitbit, bluetooth and phone several times. Still not working. I have a HTC U11 squees.

I need help 🙂

Moderator edit: subject for clarity

[MrGullesen]

After update  15.9 my notification will not work .Test button are working .I have reset the fitbit , bluetooth and phone servel times . Still not working.I have a HTC U11  squees.

I need help 🙂

[AlejandraFitbit]

It's great to see you around @MrGullesen, thanks for troubleshooting this by yourself.

Keep in mind that your phone needs to be a compatible mobile device in order to connect with your tracker. If your phone is not compatible, you can always try and follow the instructions provided in the My Tracker isn't receiving notifications (Android App) post but I don't guarantee it will work 100%.

Let me know how it goes. 

[gavi101]

Same issue here !!! 😞

After doing Fitbit Android app update on 15 Sep 17 my notifications stop working.

I have reboot phone and Blaze watch , uninstalled the app , re synced it to phone and still having issues.

This is getting really frustrating as 2 updates ago i had the exact same issue and then the 2nd to last Fitbit app update fixed the issue and now this update on 15 Sep 17 has caused my notifications to stop working yet again.

I am oncall for my job and greatly depend on my watch notifications as it wakes me up when i get calls all hours through the night.

Would appreciate if this gets resolved quickly !!

Gavin

[knutkj]

Notifications not working on my Samsung Galaxy S8. GPS tracking not working either.

[NicTeti]

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wrote:

It's great to see you around @MrGullesen, thanks for troubleshooting this by yourself.

Keep in mind that your phone needs to be a compatible mobile device in order to connect with your tracker. If your phone is not compatible, you can always try and follow the instructions provided in the My Tracker isn't receiving notifications (Android App) post but I don't guarantee it will work 100%.

Let me know how it goes. 

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You know Pebble was compatible with everything. Never had a problem mine. You guys keep saying the phone needs to be compatible, but I think the issue is with Fitbit. You guys are lazy and don't do you due diligence to make sure your product works. Fitbit has terrible customer service and your product is sub par. If Fitbit can't get a simple thing like bluetooth compatibility worked out, I'm not buying another one again. 

If I have to be so careful in making sure my phone is compatible with my smart watch, I would rather just go back to my Iphone and Apple watch. I would rather do that than try to find some obscure list, that I still haven't really found, to make sure the phone I buy works with the watch I buy. 

[Lalipopmami001]

My notifications dont work