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Blaze not receiving notifications

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‎11-15-2017 12:12 - last edited on ‎11-16-2017 07:22 by Moderator Alum

‎11-15-2017 12:12 - last edited on ‎11-16-2017 07:22 by Moderator Alum

My notifications are still not working! I am very disappointed and frustrated with Fitbit and Samsung!! I want to know if someone is actually working on this problem of not getting notifications! I've emailed Samsung again and I am currently waiting to hear back from them. Like I've said I have tried literally everything short of factory resetting my phone which I refuse to do and they shouldn't be the solution! I think Fitbit should offer a solution. I never would have spent the money on a Blaze if I knew it wouldn't sync with my new phone even though Fitbit says its compatible! I would also like to email Fitbit personally and I am wondering if anyone has their email because when I go to their home page it wants me to have a twitter account before I can email them! I am so frustrated with Fitbit right now!

 

 

Moderator edit: subject for clarity

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6 REPLIES 6

‎11-15-2017 13:03 - edited ‎11-15-2017 13:05

‎11-15-2017 13:03 - edited ‎11-15-2017 13:05

I had issues with my Note 8 and notifications too.

Here are the steps that fixed it for me.

0) Unpair the Fitbit from the Phone. No Linking. Nothing. Treat it as if you just got a new Blaze.

  1. In the Blaze, turn on Bluetooth Classic. (Make sure it stays on)
  2. In your S8/Note8 Bluetooth Settings (NOT FITBIT APP!), choose Blaze Bluetooth Classic then sync the Blaze with the s8/Note8's Bluetooth Setting.
  3. Enter the Pairing Number from Blaze to S8/Note8
  4. Open Fitbit App, Settings -> Setup Device.

Let me know if that works for you

Best Answer

‎11-15-2017 20:30

In response to TuanL

‎11-15-2017 20:30

Hi, this worked on my Samsung S8+ 

Best Answer

‎11-16-2017 07:24 - edited ‎11-16-2017 07:25

‎11-16-2017 07:24 - edited ‎11-16-2017 07:25

It's great to see you around @AshleyU, @SunsetRunner and @TuanL thanks for stopping by.

 

I would like to know if the instructions provided by our friend worked? In this post, you will be able to see some updated about this issue.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎11-16-2017 10:37

In response to SunsetRunner

‎11-16-2017 10:37

Awesome!  I'm glad it worked. Enjoy your Blaze!

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‎11-17-2017 09:10

In response to TuanL

‎11-17-2017 09:10

The above solution did not work for me

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‎11-17-2017 09:39

‎11-17-2017 09:39

I was told by Fitbit that it didn't support the Blaze for text, etc. notifications with the Samsung S8+, I returned the Blaze. I could pair it but all the options won't work. 

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