Blaze not receiving notifications

[SunsetRunner]

I have a Samsung Galaxy 8 plus, and I also use an Ipad.  

I receive my notifications from my Ipad to my Blaze, but not from my phone.

Some suggestions were to disable all bluetooth devices, which I did.  Still no notifications are coming through.

Any suggestions would be greatly appreciated.  I would hate to send it back and go back to my Samsung Gear!

[FerdinandFitbit]

Hi there @SunsetRunner. Great to have you in the Community Forums! 🙂

This happens because there's a bond between the two devices and disabling bluetooth should work but if you're having problems with that, to make sure, you can go to your iPad and from there, go to your iPad settings, then Bluetooth settings and here, look for the Blaze in the devices.

Once you tap on it, tap on the option that says "Forget this device" and then, try to see if the notifications come through from your Samsung Galaxy 8 Plus. If that doesn't work, do the same thing on your Samsung but then, go to the Fitbit app, tap on your tracker at the top of the dashboard and then in Notifications, enable them again and pair your tracker from there and see if they come through.

Hope this helps. Let me know if you have more questions!

[SunsetRunner]

Thanks,

it didn't work.  And by seeing other posts with my phone, it won't.  

If no fix is created soon, sadly it will have to be returned.