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Blaze not receiving text notifications

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‎11-05-2019 12:56 - last edited on ‎11-07-2019 10:21 by Moderator Alum

‎11-05-2019 12:56 - last edited on ‎11-07-2019 10:21 by Moderator Alum

This update was almost a month? and still not working properly, no text, still ringing when I received the calls.

 

You guys are working on this matter, but looks like is not response yet. maybe is time to change the Company? you are offering new devices but do not fix the device you have in the market. Is time to do something about it, no?

Thank you.

 

 

Moderator edit: subject for clarity

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‎11-05-2019 15:25

‎11-05-2019 15:25

Blaze was recently updated? 

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‎11-07-2019 10:22

‎11-07-2019 10:22

It's great to see you around, @Aureliana and @MarkMM, thanks for the input.

 

Thanks for letting us know about the issue you are experiencing with your notifications. 

 

We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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