help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze went dead

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-04-2019 14:14 - last edited on ‎11-07-2019 10:23 by Moderator Alum

‎11-04-2019 14:14 - last edited on ‎11-07-2019 10:23 by Moderator Alum

Hi, my Blaze was about 80% charged and tonight it had the Fitbit symbol on the screen and just went dead. Nothing on the screen  no green lights. Tried restart and charging but nothing. Help

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎11-04-2019 20:59

‎11-04-2019 20:59

Welcome to the forums!

 

Please contact support by using the Help link at the top of the forum.

 

Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎11-07-2019 10:25

‎11-07-2019 10:25

Welcome to the Community, @Goosey74 and @WendyB, thanks for the input.

 

I appreciate all the efforts in trying to turn on your tracker. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes