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Blaze went dead

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‎11-04-2019 14:14 - last edited on ‎11-07-2019 10:23 by Moderator Alum

‎11-04-2019 14:14 - last edited on ‎11-07-2019 10:23 by Moderator Alum

Hi, my Blaze was about 80% charged and tonight it had the Fitbit symbol on the screen and just went dead. Nothing on the screen  no green lights. Tried restart and charging but nothing. Help

 

 

Moderator edit: subject for clarity

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‎11-04-2019 20:59

‎11-04-2019 20:59

Welcome to the forums!

 

Please contact support by using the Help link at the top of the forum.

 

Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎11-07-2019 10:25 - last edited on ‎11-07-2025 06:46 by Fitbit Moderator

‎11-07-2019 10:25 - last edited on ‎11-07-2025 06:46 by Fitbit Moderator

Welcome to the Community, @Goosey74 and @WendyB, thanks for the input.

I appreciate all the efforts in trying to turn on your tracker. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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