Blaze not registering sleep information

[DEsmael]

Recently over the past month my Blaze has stopped registering the sleep information.  I have changed the setting to sensitive but it is still not working.  Any suggestions?

[Butterflywings · Accepted solution]

I too was having this problem. There are a few things I have tried and seem to have worked.

1. Hard start your tracker by holding down the left button and the lower right hand button together until you see the fitbit logo

2. Make sure your HR is set to ON and not Auto, (this will drain the battery if left this way). but it seem to only work correctly this way for me. I find that keeping it on Auto the led lights turn a very light green and the if I tap the blaze it shows bright green.

3. I have change the setting to nondominant hand but keeping the blaze on the dominant hand on the phone app.

4. Make sure your bluetooth is connnected to the blaze.

Since doing these changes I have been receiving the sleep stages consistantly since July 20.

Hope this helps

Good Luck

[DEsmael]

Thanks for the tip.  After taking the steps you suggested it worked last night.

[Butterflywings]

That's great news.  Glad i was able to help.

[pld51]

Question with regard to Step 3 - Do you wear your Blaze on your dominant hand?

[Butterflywings]

Yes I wear it on my dominant hand to sleep and all day 

Sent from my iPhone 😃🌸🐶

[Butterflywings]

Yes I wear it on my dominant hand to sleep.

Sent from my iPhone 😃🌸🐶

[Butterflywings]

@pld51 yes I wear it on my dominant hand when I sleep

[pld51]

Thanks!

[pld51]

Thanks!