Blaze not swiping

[SyntheticAsh]

Although I have already spoken with a rep and they have offered me a 25% discount toward a future purchase due to my watch being outside of the warranty period (by four months), I wanted to make a post so others can view my disappointment. 

I purchased a Blaze watch back in Sept of 2016. I absolutely love this watch but recently started having issues with the screen not responding when swiping or pressing and it has increasingly gotten worse. I did do some troubleshooting with the rep and it was determined that the watch is syncing properly etc. Unfortunately they are not able to offer me any other help and well now I have a watch that Im pretty sure in due time will be rendered useless. As you can imagine I am super disappointed. I have held onto my faith with Fitbit. I has been an owner of the Charge, the Charge HR, this Blaze AND the Aria scale. The Aria scale has been somewhat troublesome. I have posted in the forum before expressing some concern over syncing issues etc. Id imagine thats out of warranty as well now - never did get an email or resolution concerning that either. What can you do? Oh and did I mention - the first time I ever ran a Tely Ten my watch (the charge hr) didn't sync correctly and all my data was lost. I was destroyed. These issue are all leading up to my distaste for Fitbit.

These items are not cheap. The constant resetting, syncing and troubleshooting is endless. I appreciate the coupon for 25% - but I will not be redeeming it. Think its time for me to move on to on. Hope this little rant helps anyone who is trying to figure out what to do next on their journey with Fitbit.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you participating in the Forums @SyntheticAsh.

I am sorry to hear about the issue you are experiencing with your Blaze, thanks for troubleshooting this by yourself. Could you please be more specific and share with us the steps you have tried so far? In the meantime, I recommend taking a look at our warranty policy.

Catch you later. 

[Rexnremi616]

I have the same problem  swiping  doesn't  work going

to try and return  it where it was bought 

.

[AlejandraFitbit]

A warm welcome to the Community @Rexnremi616.

If you are having swiping issues, I would like to know if you have try to restart your Blaze? If you haven't, I recommend restarting it by doing the following:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

Let me know the outcome.