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Blaze not switching on

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‎12-11-2016 01:40 - edited ‎12-11-2016 01:41

‎12-11-2016 01:40 - edited ‎12-11-2016 01:41

Have had blaze for a while. Charged yesterday and shows full battery but wont switch on when placed in strap. Any ideas? Attempts to reset don't do anything

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3 REPLIES 3

‎12-12-2016 03:59

‎12-12-2016 03:59

A warm welcome to the Forums @zim123. If your tracker is stuck, I recommend restarting your Blaze. After the restart procedure your tracker should work properly.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎12-12-2016 05:01

In response to AlejandraFitbit

‎12-12-2016 05:01

Confirm to restart I press the left button and the bottom right
simultaneously for about 10 seconds? I have tried this and nothing happens
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‎12-12-2016 05:09

In response to zim123

‎12-12-2016 05:09

Thanks for the information @zim123. At this point, feel free to get in touch with our support team, I know they will have a solution for you. For a faster response you can contact them via phone or chat.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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