09-10-2017 12:12
09-10-2017 12:12
My blaze is not synching and time is off.
I have turned off, pushed buttons, etc and am frustrated. Don't know why needs to be so hard.
Help!
09-10-2017 12:15
09-10-2017 12:15
Lost/interrupted communication. On your mobile go to settings>bluetooth and forget or delete your Blaze, let it rediscover it and touch it to reattach.
Open the ffitbit app, touch and pull down on screen - did it sync (and correct the time) @BARBIE77?
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
09-11-2017 07:10
09-11-2017 07:10
It's great to see you around @BARBIE77, thanks for troubleshooting this by yourself and @wmchapman for stopping by.
If you are having issues syncing your tracker, I recommend following the instructions provided in the Having trouble syncing? post. After this procedure your tracker should sync and the time should correct itself.
Let me know the outcome.