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Blaze not synching

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‎09-10-2017 12:12

‎09-10-2017 12:12

My blaze is not synching and time is off.

I have turned off, pushed buttons, etc and am frustrated. Don't know why needs to be so hard.

Help!

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‎09-10-2017 12:15

‎09-10-2017 12:15

Lost/interrupted  communication. On your mobile go to settings>bluetooth and forget or delete your Blaze, let it rediscover it and touch it to reattach.

Open the ffitbit app, touch and pull down on screen - did it sync (and correct the time) @BARBIE77?

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer

‎09-11-2017 07:10

‎09-11-2017 07:10

It's great to see you around @BARBIE77, thanks for troubleshooting this by yourself and @wmchapman for stopping by.

 

If you are having issues syncing your tracker, I recommend following the instructions provided in the Having trouble syncing? post. After this procedure your tracker should sync and the time should correct itself.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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