Blaze not syncing and losing time

[Idell]

Blaze losing time and will not sync

[SteveH]

The time should sort itself out when we get the syncing sorted.

First thing to try is restarting your phone (or computer - whatever you sync to) and then restart your Blaze using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give this a few tries as it doesn't always work.

If that doesn't kick it back into life then there are some more suggestions in this help file:

http://help.fitbit.com/articles/en_US/Help_article/1866

[Idell]

Still not working

Sent from my iPhone

[SteveH]

In that case, while you wait for other ideas, it might be best to contact customer support in case it's a hardware issue:

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

[Kmransom123]

@Idell  One thing I did when my husband's wouldn't sync is on his iPhone, I went to bluetooth, and told it to "Forget this device" for the Blaze.  It started to sync right away.  Then went and had it pair again for his notifications.

Maybe that will work for you~

[Idell]

Thanks it's working now

Sent from my iPhone