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Blaze not syncing sleep

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‎11-26-2017 17:29 - last edited on ‎11-27-2017 05:45 by Moderator Alum

‎11-26-2017 17:29 - last edited on ‎11-27-2017 05:45 by Moderator Alum

Does not sync sleep at all after doing so for the first fortnight.

 

 

Moderator edit: Subject for clarity

Best Answer
4 REPLIES 4

‎11-27-2017 05:47

‎11-27-2017 05:47

It's great to see you around @Chopsy.

 

Is your sleep the only information missing or all of your information isn't being registered? If you are having issues syncing your Blaze, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.

 

I hope this helps, let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎04-19-2020 05:01

‎04-19-2020 05:01

In the past week my Fitbit will sync everything exercise related but not sleep or heart rate.

 

I have done all the things suggested. The Android app is the latest version and my Blaze has the latest firmware. The mobile device is the latest version.

 

I have restarted phone and Fitbit. I have switched Bluetooth off and on. I have synced to computer and it also is missing sleep and heart rate info.

 

I have been through the entire list on the above suggested post and nothing works.

 

Any ideas?

Best Answer

‎04-21-2020 11:59

In response to James_BritInOz

‎04-21-2020 11:59

I am having this same problem. If you figure it out, let me know!

 

Best Answer

‎04-24-2020 11:21

In response to TerriBlackb1

‎04-24-2020 11:21

mine was a simple fix... I turned the battery save mode OFF on my phone! hope this helps others

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