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Blaze not syncing with Samsung S8

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‎03-24-2019 10:07 - last edited on ‎03-25-2019 16:13 by Moderator Alum

‎03-24-2019 10:07 - last edited on ‎03-25-2019 16:13 by Moderator Alum

I’ve recently been unable to sync my Blaze to my Samsung S8. Has worked fine previously. I have uninstalled Fitbit app and rebooted the Blaze. After I had done this I was unable to sync my Blaze and the Bluetooth icon has disappeared from the settings.  Anyone else experienced this ?

 

Moderator edit: Updated subject for clarity.

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‎03-25-2019 16:12 - edited ‎07-24-2019 14:14

‎03-25-2019 16:12 - edited ‎07-24-2019 14:14

Hi @Crackers69, nice to see you here. Welcome to the Forums. Smiley Happy

 

Thanks for trying the steps that you mentioned on your post. Sorry that this didn't solve the syncing issues with your Samsung S8. I'd recommend following each one of the steps here: Why won't my Fitbit device sync?

 

What you do mean with the Bluetooth icon has disappeared from the settings? I'll be waiting for your response, I'm very interested in keep assisting you. 

 

I'll be around.

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‎03-26-2019 02:27

In response to YojanaFitbit

‎03-26-2019 02:27

Hi, thanks for your reply.  When I go into the settings on my Fitbit it used have the option of turning on or off the Bluetooth. Now when I go into settings this has disappeared. Everything else is there but not the Bluetooth.  

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