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It's great to welcome you @CJ_Fire. Keep in mind that in order to successfully connect your tracker with your phone, it needs to be compatible. Blackberry phones are not compatible, that's why I recommend taking a look at the Devices not yet supported request, vote for it and leave your comment. In the meantime, you can always sync your Blaze with a computer or a compatible device.
See you around. 
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @InsureViaAlex.
I appreciate the information provided about the compatibility with Blackberry devices, it's great to know that your tracker is working properly with your phone and know that many of our friends will find this helpful.
If you need anything, do not hesitate to post it. 
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