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Blaze not syncing with Vivo 5+

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‎09-17-2017 09:00 - last edited on ‎09-18-2017 06:00 by Moderator Alum

‎09-17-2017 09:00 - last edited on ‎09-18-2017 06:00 by Moderator Alum

Blaze tracker don't sync with my vivo 5 plus, remedy?

 

Moderator edit: subject for clarity

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‎09-17-2017 10:21

‎09-17-2017 10:21

Welcome to the forums!

 

Is it on the supported phone list?

 

https://www.fitbit.com/devices

 

If not you will need to set it up on the computer until it is.

http://help.fitbit.com/articles/en_US/Help_article/1873

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎09-18-2017 06:03

‎09-18-2017 06:03

A warm welcome to the Community @Tsunimekato and @WendyB thanks for stopping by.

 

Keep in mind that in order to connect properly your tracker with your phone it needs to be a compatible mobile device. If your phone is not compatible, you can always try the instructions provided in the Having trouble syncing? post but I don't guarantee it will work 100%.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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