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Blaze not syncing with computer

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‎01-10-2018 15:45 - last edited on ‎01-11-2018 05:25 by Moderator Alum

‎01-10-2018 15:45 - last edited on ‎01-11-2018 05:25 by Moderator Alum

My Blaze will not sync to desktop. I have a dongle since I don't have a phone so, I don't have access to an app.

 

Please help.

 

 

Moderator edit: subject for clarity

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‎01-11-2018 05:28

‎01-11-2018 05:28

It's great to see you around @liviaa. Can you please tell me which computer you have? Is it a computer with Windows 10, is it a Mac or a Windows 8.1 Computer? Depending on the computer you have, I recommend taking a look at the Why won't my Fitbit device sync? article and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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