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Blaze not syncing with iPhone 6

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‎05-10-2016 19:25 - last edited on ‎12-25-2017 11:47 by Moderator Alum

‎05-10-2016 19:25 - last edited on ‎12-25-2017 11:47 by Moderator Alum

So @CritFit, I have to turn off and start back up my Blaze daily to connect back to Bluetooth. Help? IPhone 6

 

Moderator edit: Clarified subject

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‎12-25-2017 11:12 - last edited yesterday by Fitbit Moderator

‎12-25-2017 11:12 - last edited yesterday by Fitbit Moderator

Hi there @SunsetRunner. Great to see you in the Forums.

That sounds very strange... Have you tried besides restarting your tracker, setting it up as a new device? If not, after restarting it, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

It would be worth also restarting your iPhone and see if that makes any difference. Let me know if you need more help with this!

Ferdin | Community Moderator, Fitbit

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‎01-04-2018 22:23

In response to FerdinandFitbit

‎01-04-2018 22:23

Other people in challenge are wondering also, but yes I do prolly do some maintenance in my own account.

Sent from my iPad
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