Blaze not syncing with iPhone 8 Plus

[Annemack47]

iPhone and Blaze will not sync

Moderator edit: Updated subject for clarity

[FerdinandFitbit]

Hi there @Annemack47. Good to see you in the Fitbit Community Forums! 🙂

I'm sorry to hear that you're having problems getting your Blaze to sync with your iPhone. Are you getting any error message or what happens when you try to get your Blaze to sync?

Have you tried to restart your tracker and see if that makes any difference? If not, you can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and hopefully will get it to sync again. If that doesn't work, you can try to set it up as a new device.

For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Hope this helps. Let me know if you need more assistance with this.

[Annemack47]

Thank you. It finally synced. I was not getting an error message as such...my phone just said it wasn’t finding it. This happened in the past and I would keep trying after about 30-40 minutes they found each other. Thank you for the information. I will try it next time.

Sent from my iPhone
Anne Mackey💕💃

[FerdinandFitbit]

You're very welcome and thanks for letting me know @Annemack47. I'm glad it all seems to be working fine again! 🙂

Anything else you may need, let me know!