08-05-2017
09:36
- last edited on
08-07-2017
06:23
by
AlejandraFitbit
08-05-2017
09:36
- last edited on
08-07-2017
06:23
by
AlejandraFitbit
Problem resolved.
(Why isn't there a delete function here?)
Moderator edit: Subject for clarity
Best Answer08-05-2017 10:56
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-05-2017 10:56
@tkmmark, a delete function where.
The best thing you could do is leave your question up, then respond to your question with your solution. Mark your post as the solution then thise tgat do a search before posting will be able to get help without having to ask.
Currently only the moderators have the ability to delere posts.
08-07-2017 06:25
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-07-2017 06:25
It's great to welcome you @tkmmark and @Rich_Laue thanks for stopping by.
I am glad to hear that your Blaze is now working properly. If you need anything else, do not hesitate in posting it. About the delete option, I know it would be good to have something like this. Please visit our feature suggestions board and share your ideas, since I didn't find a request like this.
Happy stepping! ![]()
Best Answer08-07-2017 11:07
08-07-2017 11:07
The Blaze has quit synching several times for no reported reason. It has sometimes resumed synch--again with no known reason. Short of uninstalling and re-installing, is there some way that the synch can be achieved ? The current last-synch was July 30. Blaze records data on the wrist device, but it does not appear on either of two android phones or PC. I find no way to cause the synch.
Is it because I'm 93 and have macular degeneration? Or simply you don't like to respond to questions?
Best Answer08-07-2017 13:16
08-07-2017 13:16
Just to elaborate a bit on the context. In my original question that I have removed, I mentioned that I had tried everything on the official Help section with no success. What I then did was update my iOS, and had my device forgotten in the iPhone Bluetooth settings. I am not sure which of these two events did the trick... but afterward when I relaunched FitBit, my watch was syncing properly again.
Best Answer
08-07-2017
14:49
- last edited on
08-09-2017
04:05
by
AlejandraFitbit
08-07-2017
14:49
- last edited on
08-09-2017
04:05
by
AlejandraFitbit
Thanks. I'll try it.
Moderator edit: Personal info removed
Best Answer
08-07-2017
14:49
- last edited on
08-09-2017
04:05
by
AlejandraFitbit
08-07-2017
14:49
- last edited on
08-09-2017
04:05
by
AlejandraFitbit
Thanks. I'll try it.
Moderator edit: Personal info removed
Best Answer08-08-2017 05:58
08-08-2017 05:58
Thanks for your interest. A fw minutes ago, my fitbit and computer synched--with no action tbat I initiated, other than logging in. Maybe it's gremlin theory at work. Bob
08-09-2017 04:06
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-09-2017 04:06
A warm welcome to the Community @bobatgreenhills and @tkmmark thanks for the tip.
I am glad to hear that the recommendation that our friend made worked and that your Blaze synced. As recommended to @tkmmark, if you need anything else, do not hesitate in letting the Community know.
Keep the stepping up! ![]()
Best Answer