12-16-2017
14:53
- last edited on
12-18-2017
06:06
by
AlejandraFitbit
12-16-2017
14:53
- last edited on
12-18-2017
06:06
by
AlejandraFitbit
I can’t get my Blaze to sync with my new iPhone 7.
Moderator edit: Subject for clarity
Best Answer12-17-2017 00:58
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
12-17-2017 00:58
If you have got a new phone then what's happened to the old one? If it's still around and has a bluetooth connection to the Blaze then that could be blocking connection to the new phone.
12-18-2017
06:08
- last edited on
08-12-2025
09:37
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-18-2017
06:08
- last edited on
08-12-2025
09:37
by
MarreFitbit
It's great to welcome you @Caneman and @SteveH thanks for stopping by.
I would like to know if you keep having issues syncing your tracker with your phone? If you do, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.
I hope this helps, let me know the outcome. ![]()