@DLPaulk when you say the Blaze is not being recognized, are you trying to set it up? Or are you in the Bluetooth setting screen on the phone, you should not be, it needs to be done in the app.
I'm trying to figure out where the problem is, syncing, setup to the account, or is it a new phone?
@bonnie4clyde let's at things to try, we are going the drastic route:
- Power off phone then restart. This usually works the one time a month i have problems. You might try a sync or do the next step.
- Turn the Blaze off from its settings menu. Try and sync.
- Still isn't suncing? Go to your phones Bluetooth, tell it to forget the Blaze, the Blaze Classic can stay. Try a sync.
- Now if it still doesn't, then set the Blaze up as a replacement tracker of itself.
To setup go to the fitbit device screen - press the plus sign in the top right - now choose your Blaze to replace and follow the prompts.
A note about the Fitbit app, when updating or installing if the tracker won't sync then do a restart of the phone.
About the reviews in the play store, please remember there as on these forums it is skewed towards the relatively few that are having problems, most people without problems don't leave comments or come here.
Please kept us updated.
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