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Blaze not syncing

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‎04-13-2017 07:48 - last edited on ‎04-14-2017 05:17 by Moderator Alum

‎04-13-2017 07:48 - last edited on ‎04-14-2017 05:17 by Moderator Alum

Having been a Fitbit user for 3 years and working in the Technology industry, I am not a tech newbie.

The Blaze worked fine for a while, but then following one of the updates it stopped syncing with Android One Plus One. Spent many hours trying to Fix and posting on the forum.

 

The Syncing worked 100% fine with my wife's iPad.

The Syncing worked 100% fine with my spare Fitbit Charge and Android One Plus One.

As many others have pointed out this is buggy software issue with the Android App and Blaze.

 

For now using my old Fitbit Charge. There is no way I will even try any future Fitbit Smart watch (even tho the Pebble software was great) as Fitbit have had no interest in sorting out Android compatibility.

 

Moderator edit: Subject for clarity and word choice

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‎04-14-2017 05:20

‎04-14-2017 05:20

It's great to see you around @Cactus72 and thanks for troubleshooting this inconvenience by yourself. If your Blaze is not syncing, I recommend following the instructions provided in the Having trouble syncing? post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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