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Blaze not syncing

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‎05-21-2017 17:04

‎05-21-2017 17:04

I have reset my device and restarted my phone/Bluetooth, checked for updates, and am still unable to sync my tracker. Can anyone assist? 

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‎05-21-2017 17:38

‎05-21-2017 17:38

@Refarley  Sometimes when mine will do that, under the phone's bluetooth setting, I tell it to "Forget this device".  (I am on iOS so your wording my vary)

 

Once I did that, it will sync again.  

 

Maybe that will help you~

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎05-22-2017 05:47

‎05-22-2017 05:47

Welcome to the Community @Refarley, thanks for troubleshooting this inconvenience by yourself and @Kmransom123 for stopping by.

 

If your tracker is not syncing, I recommend following the instructions provided in the Having trouble syncing? post. After these steps, your tracker should work properly.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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