help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-05-2017 16:15 - last edited on ‎06-06-2017 10:49 by Moderator Alum

‎06-05-2017 16:15 - last edited on ‎06-06-2017 10:49 by Moderator Alum

Anyone know why my blaze wouldn't be syncing? 

 

Moderator edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎06-06-2017 10:40

‎06-06-2017 10:40

Hi there @Megs12. Good to see you in the Community Forums! 🙂

 

I'm sorry to hear that your Blaze is not syncing but I can recommend a few things. The first one would be to restart your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot. You can also reboot your phone or at least just turn off the  bluetooth and turn it back on and then, try to sync your tracker again and see how it goes.

 

Let me know if you need more help with this!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes