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Blaze not syncing

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‎09-19-2017 14:57 - last edited on ‎09-21-2017 05:47 by Moderator Alum

‎09-19-2017 14:57 - last edited on ‎09-21-2017 05:47 by Moderator Alum

Steps count get stuck sometimes and the steps you walk does not get updated.

 

Moderator edit: Subject for clarity

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‎09-21-2017 05:48

‎09-21-2017 05:48

It's great to welcome you @Chai552. I am guessing here that your tracker is not syncing and that's why your information isn't updating. If this is the case, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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