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Blaze not syncing

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‎10-12-2017 09:19

‎10-12-2017 09:19

My blaze wouldn't sync so I tried the steps suggested, and then I uninstalled it thinking tha tmight work.    Now I cant it up.    I've followed those trouble shootng steps and it still won't work.

 

 

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‎10-12-2017 10:06

‎10-12-2017 10:06

I keep having this issue and have to constantly go to "set up new device"  I've only have my fitbit blaze for about 2 weeks and I am going to ring fitbit tomorrow and might send it back. I have nothing switched on and get battery doesn't last long at all and won't sync. Diving me insane

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‎10-13-2017 06:16

In response to Jenga2124

‎10-13-2017 06:16

Hey @joannekrep and @Jenga2124, it's great to see you around!

 

First of all, thanks for troubleshooting this issue by yourselves. If you are having issue setting up your trackers, I recommend restarting them and make sure you are doing the following from your Fitbit app to set them up:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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