help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-26-2018 20:33 - last edited on ‎05-27-2018 06:00 by Moderator Alum

‎05-26-2018 20:33 - last edited on ‎05-27-2018 06:00 by Moderator Alum

I recently got an iPhone X and downloaded the Fitbit app and attempted to sync my existing Blaze. It Did not see it. I checked my Bluetooth it’s on, I restarted Blaze, also deleted and re downloaded my Fitbit app, removed the device and attempted to add it as new and still no luck! Any suggestions?

 

Thank you!

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎05-27-2018 06:02

‎05-27-2018 06:02

A warm welcome to the Forums @Het03.

 

Thanks for troubleshooting this by yourself. I would like to know if you keep having issues syncing your Blaze after you set it up as a new device? If you are, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provided there.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer