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Blaze not syncing

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‎08-19-2018 06:29 - last edited on ‎08-20-2018 04:12 by Moderator Alum

‎08-19-2018 06:29 - last edited on ‎08-20-2018 04:12 by Moderator Alum

My device indicates more steps than when I sync it. I log my food intake and the app doesn’t retain the information.

 

 

Moderator edit: subject for clarity

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‎08-20-2018 04:23 - last edited on ‎10-21-2025 05:48 by Fitbit Moderator

‎08-20-2018 04:23 - last edited on ‎10-21-2025 05:48 by Fitbit Moderator

A warm welcome to the Community @jjwysocki.

If you are having issues with your tracker transferring your information, I recommend following the instructions provide in the Why won't my Fitbit device sync? help article. And about the food, I recommend uninstalling and reinstalling the Fitbit app.

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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