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Blaze not syncing

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‎09-04-2018 11:19

‎09-04-2018 11:19

Why will my blaze not sync with any of my devices

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4 REPLIES 4

‎09-05-2018 03:07

‎09-05-2018 03:07

Unfortunately, syncing issues happen from time to time, often without any apparent cause.

 

I would try restarting your phone and then restarting your fitbit using this procedure:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

Give this a few tries as it doesn't always work. You might also try forgetting the fitbit in your phone's bluetooth settings. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1866/ 

Best Answer

‎09-07-2018 04:11

In response to SteveH

‎09-07-2018 04:11

Did you get this sorted ok?

Best Answer

‎09-09-2018 06:56

‎09-09-2018 06:56

Hey @Dawnie7801, it's great to see you here and @SteveH thanks for stopping by.

 

I appreciate all the efforts in trying to fix this issue and would like to know if the instructions provided by our friend worked? Is your Blaze syncing now?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-09-2018 14:23

‎09-09-2018 14:23

You have a Huawei??

Because I just realize that Fitbit's app just stop working on my android.... an android that app always had work.... but it just no appear anymore as compatible now on https://www.fitbit.com/devices !! (About, 2 weeks, but my boy friend was 1 month, more or less)

 

It happen with you?

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