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Blaze overheating and not charging

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‎09-09-2018 05:59 - last edited on ‎09-10-2018 04:17 by Moderator Alum

‎09-09-2018 05:59 - last edited on ‎09-10-2018 04:17 by Moderator Alum

My arm starting getting hot and I took the watch off. When I got home the battery was dead and now will not charge. I have reset it, like a post suggested. I have cleaned the contacts like a post suggested. Nothing will work, but while on the charging station the heating up icon will still come on if I leave it there.

 

 

Moderator edit: subject for clarity

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‎09-10-2018 04:18 - last edited on ‎11-08-2025 07:02 by Fitbit Moderator

‎09-10-2018 04:18 - last edited on ‎11-08-2025 07:02 by Fitbit Moderator

It's great to see you around @kristiemabry.

Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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