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Blaze not syncing

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‎02-10-2019 01:20

‎02-10-2019 01:20

I bought my watch July last year and it worked fine with my Nokia 8 up until a few weeks ago.I have uninstalled and reinstalled apps, restarted my watch and phone, I've tried everything but according to Fitbit now...my phone all of a sudden isn't compatible!! 

This has seriously frustrated me and I'm disappointed.

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‎02-10-2019 01:28

‎02-10-2019 01:28

Restarting phone and fitbit usually have the best chance of fixing syncing / connection issues but I have also found that "forgetting" the fitbit in the phone's bluetooth settings can get things moving again.

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‎02-10-2019 01:54

In response to SteveH

‎02-10-2019 01:54

Hi.
I have already tried that. Still doesn't work


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‎02-10-2019 01:54

In response to SteveH

‎02-10-2019 01:54

Hi 

Yes I have tried that also. Still didn't help I'm afraid!

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