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Blaze not tracking sleep

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‎12-25-2020 22:13

‎12-25-2020 22:13

My Blaze has not tracked my sleep for 18 days despite multiple restarts, cleaning unit with rubbing alcohol and recording heart rate OK. There were no real issues leading up to this failure. Is it possible that the latest update has caused this fault? Is there anything else I should try?

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‎01-05-2021 10:53

‎01-05-2021 10:53

My husband's wasn't tracking sleep either but we found that if he pressed the 1 button (left) on his fitbit to more or less wake it up and then start the phone app, it has been syncing ever since. He does this everyday. 

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‎01-05-2021 13:21

In response to joanimaroni

‎01-05-2021 13:21

OK. Good to know. Thank you very much.

It is now working.

Kind regards,
Rob
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