help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not tracking steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-14-2017 17:22

‎10-14-2017 17:22

I recently got the blaze and i just started having issues with it not tracking my steps. I have tried restarting it several times and it would work and then stop tracking. 

Best Answer
0 Votes
1 REPLY 1

‎10-16-2017 07:06

‎10-16-2017 07:06

Welcome to the Community @twilight20422! Thanks for the restart that you've performed. I would like you to provide me with more details about it. 

 

- Is it not tracking all your steps or any of your steps?

- When does it started happening?

- Is the display properly working?

- Is all your personal information entered correctly in your account?

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer