help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not turning on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-19-2017 16:25 - last edited on ‎04-20-2017 05:42 by Moderator Alum

‎04-19-2017 16:25 - last edited on ‎04-20-2017 05:42 by Moderator Alum

My Blaze is not working, I can't turned on ... Any one knows if something is wrong with this model?

 

Moderator edit: Subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎04-19-2017 21:31

‎04-19-2017 21:31

Welcome to the forums!

 

Need more info.

Did you just buy it? Then you need to charge it and set it up

http://help.fitbit.com/articles/en_US/Help_article/1873

 

Have you had it a while and it quit working?

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...


Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎04-20-2017 05:43

‎04-20-2017 05:43

It's great to welcome you @Gabe1210 and @WendyB thanks for stopping by.

 

I would like to know if you have already followed our friend's recommendations? If you haven't, I recommend following them since those are really good steps. Also, are you able to see the battery icon at the moment of plugging the tracker into the cradle? 

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes