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Blaze not turning on

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‎09-19-2017 23:30 - last edited on ‎09-20-2017 05:49 by Moderator Alum

‎09-19-2017 23:30 - last edited on ‎09-20-2017 05:49 by Moderator Alum

Dear All,

 

My Fitbit Blaze is not working. Two hours back it was showing fully charged. Now that it is not responding. The green light at the back is also not blinking. I am unable to start it. Please help ...

 

It is a 2 months old watch.

 

Moderator edit: subject & format

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4 REPLIES 4

‎09-20-2017 00:09

‎09-20-2017 00:09

Have you tried the restart procedure?

 

  1. Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
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‎09-20-2017 00:36

In response to SteveH

‎09-20-2017 00:36

Tried it, its not working... Can you suggest me something else ?

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‎09-20-2017 00:42

In response to pankajssharma

‎09-20-2017 00:42

It might be best to contact customer support:

 

contact.fitbit.com

 

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‎09-20-2017 05:52

‎09-20-2017 05:52

A warm welcome to the Community @pankajssharma and @SteveH thanks for stopping by.

 

Since the restart procedure didn't work, I recommend keeping an eye on your inbox for further instructions.

 

See you around. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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