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Blaze not turning on

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‎03-07-2019 19:30 - last edited on ‎03-08-2019 12:46 by Fitbit Moderator

‎03-07-2019 19:30 - last edited on ‎03-08-2019 12:46 by Fitbit Moderator

Charged Blaze overnight, it showed full charge and correct time. About an hour later looked at time display was dead cannot get anything on it even when I plug in to charge and dash board cannot find it. Any thoughts?

 

Moderator edit: Updated subject for clarity 

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‎03-08-2019 12:48

‎03-08-2019 12:48

A warm welcome to the Community @ClaytonT! I appreciate the details that you've mentioned and the troubleshooting that you've tried. 

 

I would like you to restart your Blaze and then try charging it once again, but this time change USB ports. 

 

Hope this helps. I'll be around if you need further assistance. 

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‎03-09-2019 16:18 - last edited on ‎03-11-2019 12:31 by Fitbit Moderator

In response to SilviaFitbit

‎03-09-2019 16:18 - last edited on ‎03-11-2019 12:31 by Fitbit Moderator

I had already tried to restart the watch but everything was dead. Today I
checked it again and the display started working, it showed the battery was
almost dead. When I plugged it into my computer the dash board was able to
find it. I started by syncing it and then let it charge. It has been over
two hours and it shows that it is still charging and at a half charge. I
will wait and see the results.

Wm. Clayton Talbott

Life is like a box of chocolates..you never know what you're going to get
(Mama Gump)

 

Moderator edit: Removed personal information 

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