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Blaze not turning on

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‎03-16-2020 16:29 - last edited on ‎03-17-2020 16:25 by Fitbit Moderator

‎03-16-2020 16:29 - last edited on ‎03-17-2020 16:25 by Fitbit Moderator

My Fitbit Blaze just died while I was on a run.

The screen is black and I have tried to charge it but it still remains the same.

I have attempted to reset but nothing is happening!

 

Moderator edit: Subject for clarity 

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‎03-17-2020 16:24

‎03-17-2020 16:24

Hi @Jennyp0609, welcome to the Community Forums!

 

Thanks for bringing this to my attention and for troubleshooting your Blaze before posting over here. I was informed by our Customer Support team that they already provided you assistance with the inconvenience you're experiencing with your Fitbit Blaze, therefore, I suggest you to contact them back if you require further assistance or if you have any additional questions about the information they provided to you.

 

Let me know if you need anything else, I'll be around. 

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