12-01-2018
19:25
- last edited on
12-02-2018
07:22
by
AlejandraFitbit
12-01-2018
19:25
- last edited on
12-02-2018
07:22
by
AlejandraFitbit
Hi! I’ve seen tons of topics, but I can’t seem to find a fix, I’ve restarted, deleted, reset and can’t get my Fitbit to start tracking my HR or vibrate. I just get these high pitched beeping noises when I get a notification! I’d appreciate any help! I love my Fitbit!
Moderator edit: content
Best Answer
12-02-2018
07:23
- last edited on
11-08-2025
05:38
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-02-2018
07:23
- last edited on
11-08-2025
05:38
by
MarreFitbit
Hey @PriscillaH, it's great to see you here.
I appreciate all the efforts in trying to fix this issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted. ![]()
Best Answer